Key account manager

Le Groupe International SOS et ses marques, ont pour mission de sauver des vies et de protéger les employés évoluant à l’international contre les menaces pour leur santé et leur sécurité. Partout dans le monde, nous proposons des solutions personnalisées en matière de santé, de bien-être et de gestion des risques de sécurité, afin de renforcer la productivité et la croissance des activités de nos clients.

Fondé en 1985, le groupe International SOS bénéficie de la confiance de 9 000 organisations, dont la majorité des entreprises du classement Fortune Global 500, ainsi que des entreprises de taille moyenne, des gouvernements, des établissements d'enseignement et des ONG. Notre groupe compte aujourd’hui 13 000 experts multiculturels dans les domaines de la sécurité, de la santé et du bien-être, de la logistique et du numérique dans 90 pays.

About the role

Are you:

Empathetic – do you understand the goals, drivers, and needs of others?

Service-oriented – ready to go the extra mile for your clients?

Strategic – do you see the bigger picture?

We are looking for an experienced Account Manager to join our team, based in London

As an Account Manager at the world’s leading health and security services company you will help organizations fulfil their duty of care responsibilities to ensure that their employees are protected from health and security threats wherever they are in the world.

Key responsibilities

• Managing a predefined list of existing accounts to ensure 100% renewal is achieved.
• Cross selling and up selling the range of products and services available to clients
• Generating proposals, pricing, and contract negotiation across all medical and security service solutions for assigned clients or prospects.
• Working closely with the Sales and Marketing Department to ensure smooth, efficient client renewal process, onboarding as well as reviews and reporting.
• Investigating and preparing responses to complaints handling and quality assurance events
• Developing cross border sales through proactive cooperation with other regions.

About you

1. Previous experience as an Account Manager in a professional services environment
2. Experience of selling in a cross-border b2b sales environment
3. A natural networker and a team player
4. A passion for research and finding solutions
5. Excellent numeric, written, and oral communication skills.
6. Exceptional organisational skills with the ability to successfully manage numerous clients simultaneously

Benefits

7. Matrix, international, and multicultural environment
8. Hybrid Working
9. Reimbursement of public transportation up to 50%
10. Health insurance & coverage at 50%
11. €9 meal vouchers covered 60% by the employer
12. Annual bonus based on achieving objectives (up to 100% of gross monthly salary)
13. 12 additional days off (RTT) per year for executives
14. 26 paid vacation days per year after 1 year of seniority
15. Engaging and motivating training programs
16. €100 per year for telecommuting
17. Wellbeing Committee for employee welfare
18. Company social and economic committee
19. Company social and economic committee: gift vouchers, holiday vouchers, cultural vouchers, and other benefits

Please submit your CV on English

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Chez International SOS, nous offrons un excellent environnement de travail, grâce à notre engagement envers le travail flexible, la diversité et le développement. Nous encourageons chaque personne à faire de son mieux en créant un environnement d'inclusion, d'égalité et de soutien.