Alternance - assistant.e eme retail excellence (f/h/x) - septembre 2025

Le poste

CELINE IS A BOOMING FRENCH AND LEATHER GOODS COUTURE HOUSE PART OF LVMH GROUP. CELINE’S AMBITION IS TO BECOME ONE OF THE MOST ICONIC LUXURY BRANDS WORLDWIDE. TO MAKE THIS VISION A REALITY, WE ARE LOOKING FOR ENTHUSIASTIC, AGILE AND PASSIONATE PERSONALITIES EAGER TO EVOLVE IN A DEMANDING ENVIRONMENT.

VOTRE ENVIRONNEMENT

AS RETAIL EXCELLENCE ASSISTANT REPORTING TO THE PERFORMANCE AND OPERATIONS DIRECTOR, YOU ARE PART OF THE EUROPE AND MIDDLE EAST RETAIL EXCELLENCE TEAM. YOU ACTIVELY PARTICIPATE TO THE EXECUTION OF OPERATIONS AND PERFORMANCE MONITORING PROJECTS IN OUR NETWORK AND ARE IN CHARGE OF PROVIDING DAILY SUPPORT TO OUR REGIONAL OPERATIONS MANAGERS AND STORES.

THIS EXPERIENCE WILL ENABLE YOU TO DISCOVER LUXURY RETAIL ENVIRONNEMENT AND IS AN OPPORTUNITY TO LEARN HOW WE BRING TO LIFE CLIENT SERVICE EXCELLENCE.

Les missions

YOUR CONTRIBUTION

RETAIL PERFORMANCE FOLLOW-UP AND ANALYSIS
- MONITOR MONTHLY KEY PERFORMANCE INDICATORS AND PROVIDE ANALYSIS TO RETAIL MANAGERS
- COMPILE GLOBAL ZONE OBJECTIVES EACH SEMESTER AND UPDATE DIGITAL TOOLS ACCORDINGLY
- CONTRIBUTE TO THE ROLL OUT OF NEW CENTRAL PROJECTS TO SUPPORT BUSINESS DEVELOPMENT
- BUILD NEW REPORTING TOOLS WHEN NECESSARY

CLIENT EXPERIENCE IN STORE SUPPORT
- FOLLOW MYSTERY SHOPPING SCORES AND HIGHLIGHT AREAS OF IMPROVEMENT
- FACILITATE SUPPLY OF IN-STORE TOOLS TO ENSURE CONSISTENT CLIENT EXPERIENCE
- MANAGE STORES STAFF LOOKS FROM ORDERING UNTIL DISTRIBUTION
- PARTICIPATE TO THE ON-BOARDING OF RETAIL NEW-COMERS FROM ALL EUROPE & MIDDLE-EAST

SUSTAIN STORE & STOCK EXCELLENCE ACROSS THE ZONE
- PARTICIPATE TO IN-STORE FINANCIAL STOCKTAKES AND FOLLOW-UP RESULTS VS TARGETS
- FOCUS ON IN-STORE OPERATIONS PERFORMANCE TO ENSURE COMPLIANCE AND EXCELLENCE
- CONTRIBUTE TO MAINTAIN HIGH LEVEL OF STORE & STOCK EXCELLENCE TOOLS

IN-STORE SUPPLIES MONITORING
- PROVIDE DAILY ASSISTANCE TO STORES TO FACILITATE OPERATIONAL ISSUES
- COLLABORATE WITH SUPPLY CHAIN, IT, TRAINING AND FINANCE AS REFERRENT CONTACT FOR REGIONAL OPERATIONS MANAGERS
- MANAGE EUROPE UPS ACCOUNTS

Votre profil

KEYS TO SUCCEED

EDUCATION: BUSINESS OR INGENIEERING SCHOOL

EXPERIENCE: EXPERIENCE IN RETAIL WOULD BE HIGHLY APPRECIATED

SKILLS & PERSONAL ATTRIBUTES:
- PROBLEM SOLVING ATTITUDE
- STRONG EXCEL SKILLS
- PROACTIVITY AND AGILITY, STRONG CAPACITY TO ADAPT
- GOOD COMMUNICATION AND ORGANIZATION SKILLS
- TEAMWORK AND POSITIVE MINDSET

LANGUAGES : FLUENT ENGLISH

Informations complémentaires

WORKPLACE : 62 RUE DE RICHELIEU – PARIS

STARTING DATE : SEPTEMBER 2025

OUR ENGAGEMENT

CHEZ CELINE, NOUS SOUHAITONS OFFRIR UN ENVIRONNEMENT DE RESPECT MUTUEL, DANS LEQUEL TOUS NOS COLLABORATEURS SE SENTENT INTEGRES, ACCOMPAGNES ET ECOUTES.

NOUS NOUS ENGAGEONS A PREVENIR TOUTE FORME DE DISCRIMINATION ET A PROPOSER A TOUS NOS CANDIDATS DES OPPORTUNITES EGALES INDEPENDAMMENT DE LEUR GENRE ET EXPRESSION DE GENRE, HANDICAP, ORIGINE, CROYANCE RELIGIEUSE ET ORIENTATION SEXUELLE OU TOUT AUTRE CRITERE PROTEGE PAR LA LOI.

CELINE RECONNAIT ET RECRUTE TOUS LES TALENTS ET SINGULARITES.