Sales coordinator, middle east - eastern europe - india

Sales Coordinator, Middle East - Eastern Europe - India

Postuler remote type Hybrid locations Paris-Saclay time type Temps plein posted on Offre publiée il y a 8 jours job requisition id R2498

Grâce à notre engagement pour l'innovation et l'excellence de la conception de produits, nous façonnons le futur du son avec des technologies qui permettent aux professionnels de l'audio et aux artistes d'améliorer l'expérience de l'auditeur.

Pionnier de l'industrie du son live, nous concevons et fabriquons des systèmes de sonorisation complets aux niveaux de performance les plus élevés. Nos systèmes sont utilisés dans les plus grands festivals de musique, les événements live ainsi que dans les théâtres, les stades et les lieux de cultes du monde entier.


Aujourd'hui, nous nous positionnons en leader mondial de la sonorisation professionnelle premium.

L-Acoustics is seeking a Sales Coordinator dedicated to the Middle East, Indian, and Eastern Europe territory to join our growing organization.

Role Description:

Who you are:

The sales coordinator is a hands-on position focused on handling day-to-day sales administration responsibilities, coordinating with various internal stakeholders to achieve operational efficiency, and ensuring a premium relationship with customers. Reporting directly to the head of sales coordination, she/he plays a key role in supporting the sales team and provides an important link between the salesperson and the client.

What you will do:

Sales support: To help the sales team improve their efficiency, the sales coordinator will provide a variety of support services and direct feedback from customers to the sales team and any relevant departments.

Order satisfaction: The sales coordinator will contribute to customer satisfaction by ensuring the accuracy and timely processing of orders into the ERP System. She/He will manage the day-to-day order processing, including:

* Receiving and processing purchase orders
* Verifying orders, including customers' personal information and payment details
* Contacting customers to answer queries and obtain missing information
* Issuing sales transaction invoices
* Handling shipping arrangements and documents (freight carrier and customs…)
* Maintaining and updating sales and customer records

Coordination: Collaboration with other departments is an important responsibility for the sales coordinator. He/she may need to contact various internal stakeholders to achieve operational efficiency (technical customer service to deal with any product or technical queries, manufacturing, and logistics…)

Records & Reporting: The sales coordinator will maintain records & tools (ERP/CRM) and provide information to the finance department on incoming and completed orders as a basis for forecasting cash flow.

Skills & Experience:

What you will need to be successful:

* 3+ years of experience working in sales coordination or a similar environment.
* Deep knowledge of CRM and ERP software, preferably Microsoft 365.
* Excellent written and verbal communication skills and the ability to carry phone-based conversations.
* Strong customer focus with good listening and clear message transmission capabilities.
* Detail-oriented with a strong work ethic.
* Ability to work independently and accomplish required tasks with minimal supervision.
* Ability to multi-task, prioritize, and manage time effectively.
* Technology savvy with good working knowledge of Microsoft Office & Microsoft Dynamics.
* Strong problem-solving and conflict resolution skills.
* Excellent organizational skills and attention to detail.
* Bilingual in English and Russian.

Rejoignez nos équipes passionnées et engagées pour façonner le futur du son!


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