Business analyst h/f

A la fois Cabinet de recrutement & Société de conseil, Innova Solutions a une couverture nationale. Nous sommes basés à Sophia Antipolis, au coeur de la French Riviera, nous accompagnons nos clients dans toute la France et offrons à nos candidats des postes dans les secteurs de l'IT, des Télécoms et de l'Engineering.

Nos clients ont accès à plus de 85 bureaux à travers le monde :
- Aux États-Unis
- En Europe (Belgique et Nice)
- Au Royaume-Uni
- A Singapour
- En Inde We are currently hiring a ServiceNow Business Analyst for one of our key clients, located in Sophia-Antipolis, in the southeast of France. This mission sits at the intersection of internal IT strategy, innovation, and service design.

Main Responsibilities
- Lead experiments and proof of concepts with employees. Upon success, prepare and hand over implementation plans to the relevant service design teams.
- Design and develop innovative solutions (technological, methodological, communication-related), incorporating change management, training, and internal communication strategies.
- Research and explore Future of Work trends through UX and employee research, market analysis, benchmarking, and business case development.
- Facilitate workshops with employees (notably at Amadeus) to uncover and analyze pain points, then formalize problem statements and root causes.
- Contribute to defining a new strategy to support the transition to a Modern / Hybrid / Flexible / Intelligent / Augmented workplace.

Technical Skills Required
- ITIL
- Agile methodology
- Power BI
- Lean Startup
- Design Thinking

Start : ASAP

Remote : 2-3 ays of remote per week

Long time mission