Head of education services coordination

Head of Education Services


Head of Education Services

Postuler remote type Hybrid locations Paris-Saclay time type Temps plein posted on Offre publiée il y a 10 jours job requisition id R2495

Grâce à notre engagement pour l'innovation et l'excellence de la conception de produits, nous façonnons le futur du son avec des technologies qui permettent aux professionnels de l'audio et aux artistes d'améliorer l'expérience de l'auditeur.

Pionnier de l'industrie du son live, nous concevons et fabriquons des systèmes de sonorisation complets aux niveaux de performance les plus élevés. Nos systèmes sont utilisés dans les plus grands festivals de musique, les événements live ainsi que dans les théâtres, les stades et les lieux de cultes du monde entier.


Aujourd'hui, nous nous positionnons en leader mondial de la sonorisation professionnelle premium.

At L-Acoustics, we believe that Education is a key lever to empower individuals to dream big, think critically, and act with purpose. Our vision is to create a world where education is accessible to all, fostering a culture of curiosity, innovation, and resilience. By investing in education, we invest in the future of our community. We see Education as a core foundation, supporting the adoption of new and disruptive technologies and business models by our community.

Therefore, we ambition to empower every member of our ecosystem to achieve their full potential through high-quality education and community engagement. Our focus on human sustainability is about equipping individuals with the skills needed to navigate and contribute to an ever-changing world. We strive to cultivate lifelong learners, critical thinkers, and responsible global citizens by promoting academic excellence, creativity, and collaboration, making L-Acoustics an accomplished learning organization. Through our technical expertise, we anticipate and translate audio industry needs into education programs and learning ecosystems to enable the best sound experience.

To support this transformation globally, our Education division is establishing the role of Head of Education Services. The Head of Education Services will lead a team of education specialists dedicated to the deployment and promotion of vocational and knowledge-sharing programs on multiple topics (Sound, Business, Human Skills, Digital & AI, Industry), aiming at upskilling our people and our extended community (sound professionals and students, artists; commercial, scientific and educational partners; suppliers). Reporting to the Global Director of Education Operations, the Head of Education Services will ensure seamless integration and deployment of training content, driving L-Acoustics’ growth as a dynamic and rapidly evolving organization.

Your activities will include:

Coordinate Education Services globally:

1. Organize training sessions for L-Acoustics employees operated via external providers or internal trainers on all topics.
2. Organize and promote training sessions open to all audiences through our eStore (Online, L-Acoustics Offices and third-party locations).
3. Administer Digital Learning content offering and certification schemes.
4. Organize and promote community events (conferences, master classes, webinars).

Assist Education Certifications and Partnerships Development:

1. Participate in expanding a network of educational institutions around the globe to develop the next generation of L-Acoustics users (premium partners and certified education partners).
2. Manage contacts and contracts with licensed education partners (third party training centers, university, customers).
3. Trainer certification process: coordinate the certification process of our internal and external trainers in close relation with regional trainer network managers.

Support grants and market development actions:

1. Participate in developing grants for sound professionals with organizations like Soundgirls, the Audio Engineering Society.
2. Support 3rd party training centers and initiatives aimed at market development in emerging markets/underrepresented regions.

Interact with multiple entities in the company around Education activities:

1. Training request management with Talent acquisition, Talent development, Sales and Application Divisions.
2. Deployment of education courses with Education Programs department.
3. Supporting tools and processes definition with the Education Experience teams.

Continuously improve our education operations:

1. Take part in the definition and design of dashboards for reporting of education activities, in relation with Education Excellence team.
2. Be responsible for monitoring and reporting on sessions (attendance, absences, hot and cold evaluations from learners and trainers).
3. Monitor & track budgets.
4. Suggest improvements to improve trainees and trainer NPS.
5. Participate to the specification and tests of new digital tools.

Participate to the development of our Digital Education Platform:

1. Online digital platform for trainees, trainers, learning designers, and training center managers.
2. Online community management of more than 15000 L-Acoustics employees, partners, customers, end-users.

Skills & qualifications:

1. Master’s degree in international business or related field.
2. Experience in Music, Audiovisual sector is a plus.
3. Native or bilingual English.
4. Proficiency in French and German is a plus.
5. 3+ years of experience.
6. Technology savvy with good working knowledge of MS Office Suite, PowerBI, Dynamics (CRM and ERP).
7. PowerBI report development knowledge is a plus.
8. Thrive in a dynamic cross-functional and multi-cultural environment.
9. Autonomous, highly organized and rigorous.
10. Very good didactic approach and writing skills.
11. Attention to details and quality of finished work.
12. Good social and communication skills.

Location: 91460 Marcoussis – France

Rejoignez nos équipes passionnées et engagées pour façonner le futur du son!


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