Dba expert - sybase - postgresql h/f

A propos de Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB est la banque de financement et d'investissement du groupe Crédit Agricole, 10ème groupe bancaire mondial en taille de bilan 2021 (The Banker, juillet 2022).
Près de 8600 collaborateurs répartis dans plus de 30 implantations en Europe, Amériques, Asie-Pacifique, Moyen-Orient et Afrique du Nord, accompagnent les clients de la Banque dans la couverture de leurs besoins financiers à travers le monde.
Crédit Agricole CIB propose à ses clients grandes entreprises et institutionnels une gamme de produits et services dans les métiers de la banque de marchés, de la banque d'investissement, des financements structurés, de la banque commerciale et du commerce international.
Pionnier dans le domaine de la finance Climat, la Banque occupe aujourd'hui une position de leader sur ce segment avec une offre complète pour l'ensemble de ses clients.

La majorité des postes est éligible au télétravail dans les conditions prévues par notre accord reposant sur le double volontariat (collaborateur & manager) et après une période d'intégration réussie.
Crédit Agricole CIB s'engage en faveur de l'insertion des personnes en situation de handicap, ainsi ce poste est ouvert à toutes et à tous.

Pour plus d'information : www.ca-cib.fr

Twitter : https://twitter.com/ca_cib
LinkedIn : http:///company/credit-agricole-cib/ Sybase & PostgreSQL team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France, UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore
· Sybase & PostgreSQL Expert is a technical expert role within the Database team and will BE responsible for managing, administration and supporting the Sybase & PostgreSQL Database technologies for the bank.
· He/She will BE the technical point of contact for the Run team.
· He/She will BE a technical L3 resource for Sybase & PostgreSQL database services in CA-CIB. As such, he/she will provide support for all production support activities within the Database team in Singapore.
· He/She is accountable for the overall health and stability of the technical solutions within his scope.
· He/She has to effectively work with technical peers such as architects, peer experts and project teams on technology road maps and projects.
· He/She will work with L3/Service Manager to gain control over the scope of technical activities, develop best practices and gain knowledge over all aspects of support.
Scope of duties :
Job Responsibilities
The Expert has a wide spectrum of responsibilities and actions. Person will BE responsible for following (but not limited to) responsibilities in day-to-day work :
As the Expert of the team, he/she :
· act as the last level of escalation for the team members
· own Incident, Problem and change management process for the team
· assigns technical tasks and manages delegation
· animates the team to encourage collaboration and sharing of practices
· participates to recruitment process for the team
As the Expert of his/her scope of activity, he/she :
· is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
· Is the final technical approver for any changes into Sybase and PostgreSQL technology and is accountable for any technical changes in the environment from a RUN/BAU perspective
· Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
· Participates in global Infra events (like Power down and DR Tests)
· ensures activity is performed in compliance with norms, standards, processes and procedures
· ensures documentation is up to date and relevant for use
· lead the continuous improvement initiatives
· responsible to drive and deliver root cause for any high severity issues
· Focus on automation and optimum use of the team to improve efficiency
· Maintain appropriate knowledge to ensure to BE fully qualified to undertake the role.