Cyber security & resilience – rapid ransomware response readiness trainee

Leader mondial de l’assurance et de la gestion d’actifs, AXA aide ses 100 millions de clients à traverser les petites et grandes difficultés de la vie et les accompagne dans la sécurisation de leurs projets. Pour aider ses collaborateurs dans leur mission, AXA se donne comme priorité de prendre soin d’eux. Ainsi, en rejoignant AXA France vous travaillerez dans une entreprise responsable, offrant une véritable culture d’expertise, accélérant le développement des compétences de chacun, proposant une rémunération attractive et une évolution régulière. Pour vous, nous réinventons notre métier.

AXA évolue pour devenir une entreprise durable axée sur la technologie et, à AXA Group Operations, nous sommes l’un des principaux moteurs de cette transformation.

Nous favorisons l'évolution de notre modèle commercial dans le secteur des assurances grâce à la technologie et à l’innovation, pour garantir sa mise en œuvre concrète rapide au niveau global, avec des conseils et une exécution de grande qualité. Nous sommes présents dans 17 pays avec des équipes engagées et hautement qualifiées. Nous mettons à profit la technologie, les données, l'approvisionnement, la sécurité et l'allocation des investissements de manière globale, mais nous réalisons également des économies d'échelle et des synergies lorsque cela est nécessaire.


Chez AXA Group Operations, nous voulons être reconnus dans trois domaines :

* Une technologie de pointe en matière de données pour améliorer l'expérience client
* Un système d'achat et d'approvisionnement de pointe pour accroître notre efficacité et mieux gérer nos risques
* Une équipe globale et hautement performante pour des partenariats renforcés avec les diverses entités d’AXA

CONTEXT
As an integral part of AXA, at AXA Group Operations (AXA GO) we create innovative technology and data solutions to help AXA fulfil its ambition of being a customer-focused, tech-led company. AXA GO is a young and dynamic division launched in 2019 and comprises 8,000 employees across 17 countries all around the globe from Paris, France to Pune, India. We are the ones providing advice, steering technological choices and giving AXA access to innovations that will support its transformation into a customer-centric tech-led company.

With Group Operations, AXA has launched a new global transversal Ransomware Response Readiness Program to develop its Cyber Resilience. The objective is to be ready if AXA gets hit by a ransomware attack, to limit the impact to the business by ensuring a fast containment of the attack, the eradication of the threat and the restoration of the IT operations.

More specifically :

* An upfront analysis of ransomware attack scenarios risks and the associated detailed procedures to support the prompt identification of weaknesses exploited by cyber criminals and “backdoors”.
* The technical ability to fast isolate affected portions of our infrastructure through “isolation buttons” to stop the attack from spreading.
* The definition of a decision-making protocol with clear roles and responsibilities, key alert & escalation and communications processes.
* The safe recovery from the attack through a methodical eradication approach of the malware and a “massive restoration” on our key IT platforms.
* A sustainable operating model to continuously test and exercise with all the key stakeholders (incl. entities) the end-to-end containment, eradication and restoration plans.

DOMAINS OF RESPONSABILITY

1. Technical Delivery Support
Provide technical delivery support to one or several of the following 3 projects: (1) backup and mass restoration, (2) secured isolated recovery environment and (3) Cyber eradication and recovery plan. Some examples of support areas that will need to fine-tuned depending on your precise arrival date and projects phase:

* Cyber eradication automation initiative to expel the hackers.
* Cyber recovery readiness assessment with several technical teams (network, identity…).
* Crisis exercises simulation.
* Cyber recovery benchmarking exercise with other organisations & through the Cyber Campus.
* Backup & mass restore technical tests follow up.

2. Project Management Support
Support the technical project managers efforts to secure the OTOBOSOQ* delivery:

* Ensure the maintenance of the projects roadmap and associated projects planning.
* Track projects execution Vs the baseline plan and key milestones.
* Follow project execution KPIs.
* Contribute to the preparation of major governance meetings.
* Manage project execution risks and associated mitigation plan.
* Knowledge Management: common principles and tooling to manage the projects documentation.
* Overall financial follow-up.

What you will learn and develop
• Ability to work in a very multi-cultural and global environment
• 360° understanding of key streams of work required to run a very large transformation Program
• The tools and frameworks to organise the work efficiently when running a complex Program
• The knowledge of the Cyber Resilience key topics and challenges
• The understanding of the ransomware threats landscape and the stakes for a company like AXA
• Take end-to-end ownership of some deliverables
• Get exposed to senior stakeholders in the organisation

SKILLS
Technical skills and Experiences
• English: Very advanced level (spoken and written)
• Good general knowledge of IT Infrastructure and the IT ecosystem overall.
• Ability to digest complex information (sometimes technical) to present a clear summary for decision making and actions.
• Nice to have but not mandatory: Knowledge of the processes and practices around operational resilience and cyber security.
• Knowledge and experience of PM standards and tools (project management life cycle, planning…)

Behavioural skills
• Embraces diversity and can manage disagreements to deliver mission objectives in respect of individuals, opinions, background, and values.
• Good listening skills, ability to understand organizational complexities, and work under pressure.
• Ability to analyse complex information, connect the dots, understand the big picture and to synthesise ideas.
• Communication, the profile is able to animate meetings ensuring the achievement of set objectives, workshop with heterogeneous attendance.
• Results oriented: ability to work in an agile project mode in an autonomous way, keeping the focus on achieving his/her objectives and showing perseverance. The candidate is able to exchange information in a pragmatic and efficient way in a matrix organization, understanding and respecting roles and responsibilities in the organization.
• Adapts quickly to changes, demonstrates speediness to perform complex tasks efficiently in fast-paced, moving or uncertain environments.
• Stakeholder management skills, the profile is able to adapt and to rate with various stakeholders at all levels (seniority and role) in AXA.
• Rigorous, ensuring discussions and taken decision are recorded and followed-up with particular care of details.

*OTOBOSOQ: On Time, On budget, On Scope, On Quality

Nous célébrons l'expertise, la diversité culturelle et la créativité de plus de 8 000 employés de par le monde. Nous nous engageons à assurer l'égalité des chances en matière d'emploi (parité hommes-femmes, communauté LGBT+, personnes handicapées ou personnes d'origines diverses) et à promouvoir la diversité et l'inclusion en créant un environnement de travail où tous les employés sont traités avec dignité et respect, et où les différences individuelles sont valorisées.

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